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In a Virtual World, How You Sell Will Change

In a Virtual World, How You Sell Will Change

The way we buy and sell has changed, and perhaps permanently. We have historically relied on the benefits of in-person meetings where we could establish rapport, develop relationships, and enjoy the face-to-face experiences that create energy and foster a shared...

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Struggles of Working from Home and Your Crazy Hair

Struggles of Working from Home and Your Crazy Hair

Like millions of Americans, you’ve probably grown weary with yet another video conference call. Or, said differently, it’s another meeting where the same colleague dominates and extends its length 15 minutes past the scheduled end-time: “I’ve got one more question!”...

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Mistakes That Undermine Your Leadership of Remote Teams

Mistakes That Undermine Your Leadership of Remote Teams

By now, we've all had time to process what we, as leaders, like and don't like about managing remote teams. Despite personal preferences about remote work, adapting how you lead is crucial. Keep in mind that managers shape 70 % of employees' experience of work. It's...

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Why Your Remote Employees Need Belonging Now More than Ever

Why Your Remote Employees Need Belonging Now More than Ever

In my most recent book, I showed how teams achieve higher levels of performance through belonging. Belonging is the experience of feeling valued, wanted, and welcomed. And it's a powerful influence on helping people experience relatedness. This, now more than ever, is...

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3 Ways Workstream Collaboration Profits Financial Firms

The pressure is on. Finance pros must create engaging customer experiences to win business today.