In a recent article, we addressed the ongoing challenge of differentiating your consulting firm at a time when clients almost uniformly expect to get more for less. With heightened competition for business and intense cost pressures on every engagement, how are you supposed to make your firm stand out from the pack?
Some firms have focused on cutting costs by encouraging consultants to work from home. But in the process, they may be undermining the cohesiveness of their teams and making it more difficult for them to deliver outstanding results.
Nevertheless, dispersed teams are probably here to stay – which begs the question, how do you improve remote engagement with your clients? (After all, would you give up the chance to work from home in shorts and flip-flops?) And so we recommend you focus on using collaborative technology to get better information from clients during the pre-sales process. That way, you’ll be able to deliver impactful recommendations that no other firm can match.
So, what’s holding you back from differentiating your firm during the post-sales process? Let’s take a look at some possible challenges.
Why Dispersed Teams Struggle to Collaborate
One of the main challenges of the pre-sales process is just as big of a concern during the post-sales process: today’s project teams tend to be geographically dispersed. This means it’s going to be difficult to collaborate and communicate in ways that please your clients:
Don’t Just Make Another Boring Presentation. Try This Instead.
Throughout the delivery phase of your project, your clients—especially if they’re a new account—are expecting to be wowed by your contributions. Just because you have a dispersed team doesn’t mean you have to settle for poor communication and strained collaboration. Today’s best technology solutions let you improve remote engagement and get more out of all project stakeholders, whether they’re in the conference room or halfway around the globe.
The right technology can help you:
Now, at this point of the article, you may be nodding your head and thinking, “Yeah, and we can do all of this with online meeting technology and screen-sharing.”
No, not exactly. Previous technology solutions were designed to connect people over long distances. But they don’t do much to engage people and bring out their best in virtual conferences.
In our next article, we’ll describe a new technology that’s designed to do just that. Want to get the full story now? Download our free eBook, How to Attract Clients, Boost Revenues, and Win the Day for Your Consulting Firm.